BeVisible Online Solutions Ltd

Last updated: 14.04.2025

1. Acceptance of Terms

By engaging with BeVisible Online Solutions Ltd for AI agent services or hospitality-related solutions, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our services.

2. Project Assessment & Quotation

Each hotel AI project begins with an assessment meeting. A tailored quote is then provided based on the scope, complexity, and venue size. One voice AI agent is assigned per venue. Pricing is set as a one-time fee, split into:

A retainer at project start & Final payment before deployment

3. Support & Maintenance

All hospitality AI projects include approximately 3 months of free support to ensure optimal agent performance. Ongoing support may be discussed based on client needs and mutual agreement. Each project is tailored made.

4. Operational Costs & Fees

Any operational or third-party fees (e.g., email or voice call usage) will be outlined before deployment. These fees are the responsibility of the client.

5. BeVisible Hospitality Network (BVHN) Integration

Clients purchasing AI agents may receive exclusive offers when joining BVHN membership. Once joined BVHN, member only rates and discounts may apply when purchasing AI Agents. Discounts and Rates may vary at the sole discretion of BeVisible Online Solutions and the size of the project.

6. Payment & Billing

Payments are accepted via Stripe, Wise, Airwallex, or invoice. Fees are agreed during the quotation phase. Once the client agrees to proceed with the purchase of an AI agent, an invoice with T&C will be sent to the client to be signed and paid for as specified in point 2. Failure to pay may result in cancellation of services after 7 days from failed payment notification.

7. Scope Adjustments and Additional support

Consultations are booked in advance. Additional work beyond the original scope may incur a fee. Additional support may be subject to additional fees. The client is required to book a consultation appointment to request a review for additional support and potentially receive a new quotation on a new project if required.

8. Intellectual Property

All assets and materials provided are for the client's internal use only. Reproduction, resale, or redistribution is prohibited. Once the project is fully paid and completed, the AI Agent is the property of the client. No data nor information is retained by BeVisible Online Solutions Ltd. Please refer to the Privacy Policy and AI Usage Compliance Policies on this site for more info.

9. Confidentiality

All client discussions and data shared are kept confidential and used solely for service delivery unless written permission is granted.

10. Termination

Either party may terminate the service with 30 days’ written notice. BeVisible Online Solutions Ltd may terminate services immediately in cases of misconduct or breach. Retainer fees are non refundable. Refunds are only provided at the sole discretion of BeVisible Online Solutions Ltd after the evaluation of each case.

General Clauses Applicable to All Clients

BeVisible Online Solutions Ltd is not responsible for third-party service performance or limitations. We reserve the right to change pricing or service scope with appropriate notice. All legal notices must be addressed in writing to our registered office.

Partner and Private Channels - Affilliate

BeVisible Online Solutions Ltd (“BeVisible”) provides select partners with private channel space within the BeVisible Hospitality Network to share original content, programs, and services with their own subscriber base. These channels are independently managed by the respective partners.

BeVisible acts solely as a hosting provider and is not responsible for the quality, accuracy, or outcomes of any content, services, or interactions facilitated by partner channels. Any complaints, disputes, or refund requests related to a partner’s services must be addressed directly with the partner.

BeVisible does not offer refunds for any subscription fees paid to access the platform, including access to partner content. Users are encouraged to review the terms and offerings of any partner before subscribing.

For all enquiries, please email: [email protected]

BeVisible Online Solutions Ltd

BRN - 77500710

Registered Office: UNIT B, 3/F., KAI WAN HOUSE, 146 TUNG CHOI STREET, HONG KONG. MONGKOK, KWL.

Founder & Director: Lavinia Meek